Frequently Asked Questions
Everything you need to know about your Lavetir experience
How long does shipping take for my order?
Standard shipping typically takes 7-12 business days, while expedited shipping arrives within 3-5 business days after processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn items with original tags attached. Please note that custom-made dresses are final sale.
How do I ensure I choose the correct size?
We provide a detailed size chart on every product page. We recommend taking your measurements and comparing them to our guide for the perfect fit.
Which payment methods do you accept?
Lavetir accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible installment payments.
Can I track my order status in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery.
Are the colors of the dresses accurate to the photos?
We strive for color accuracy, but please be aware that slight variations may occur due to monitor settings and professional studio lighting.